Navigating New Waters: Custom Software Development for Virtu Ferries’ Malta-Gozo Route
Navigating New Waters: Custom Software Development for Virtu Ferries’ Malta-Gozo Route
Overview
Virtu Ferries, known for its popular Malta-Sicily route, is a reputable provider in the ferry services domain. Venturing into a new route between Malta and Gozo, Virtu Ferries needed a robust, custom-built software solution that could effectively manage the detailed demands of ferry bookings, reservations, and vehicle logistics.
Company Name
Virtu Ferries
Taking a leap to expand its services, Virtu Ferries, well-established in the ferry service domain, established a new route between Malta and Gozo. To facilitate smooth operations and deliver an outstanding customer experience, Virtu Ferries required a comprehensive software solution to handle intricate ferry bookings and reservations.
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The Solution
FGS responded to the unique needs of Virtu Ferries with a tailored software solution. Our DevOps team developed a system that streamlined the booking process, enabling customers to select a voyage, make payments, and receive their tickets effortlessly.
Requirements
Our solution
A system capable of efficiently handling customer bookings and ticket issuing.
Customer Bookings: The solution enabled customers to easily choose their voyage, make payments, and receive their tickets, enhancing the customer experience.
A tool to calculate ship capacity based on a comprehensive vehicle database.
Ship Capacity Calculation: The software meticulously managed reservation logistics, calculating ship capacity based on an extensive vehicle database and individual customer's vehicle types.
A feature to manage on-board parking allocations, accounting for varying vehicle sizes and additional equipment.
Parking Management: The system provided a structured approach to parking allocations, indicating where each vehicle should park and making adjustments for trailers or additional equipment.
Results:
The custom software solution developed by our DevOps team provided Virtu Ferries with a seamless booking and reservation management system for their new Malta-Gozo route. This led to improved customer experience and optimised ferry capacity utilisation, setting a solid foundation for the successful expansion of Virtu Ferries’ services.
